Privacy policy
Privacy Policy
Effective Date: July 2026
At Sithara, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.
Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through trusted payment gateways)
- Order history
- IP address, browser type, and device information
- Cookies and website usage data
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and shopping experience
- Prevent fraud and ensure website security
- Send promotional offers and marketing communications (only with your consent)
Payment Security
We do not store your debit/credit card or banking information. All payments are processed through secure third-party payment gateways that comply with industry security standards.
Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Provide a personalized shopping experience
You can disable cookies through your browser settings; however, some website features may not function properly.
Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted third parties necessary to provide our services, including:
- Payment gateway providers
- Shipping and logistics partners
- Technology and website service providers
- Government authorities when required by applicable law
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information (subject to legal obligations)
- Opt out of promotional emails at any time
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Sithara
Email: sitharajewels@gmail.com
Phone: +91 7396 901 216